Ongoing Amazon Ads guidance for sellers and brands managing their own advertising.

You may request up to 4 Advisory Reviews during each billing cycle. Accepted requests count toward the billing cycle in which they are accepted. Unused reviews do not roll over and have no cash value.

One Advisory Review covers one clearly defined Amazon Ads issue or decision. A request counts toward your allowance once The AMZ Specialist confirms it is complete, in scope, and added to the review queue. Requests declined as out of scope, or withdrawn before becoming the current Advisory Review, do not count. A reasonable amount of help framing the request is included.

You will be asked to narrow the request or directed to a more appropriate service before substantive review begins. A request counts only after The AMZ Specialist confirms it is complete, in scope, and added to the review queue. Requests declined as out of scope, or withdrawn before becoming the current Advisory Review, do not count.

The response target is about 3 business days for each complete request once it becomes the current Advisory Review. This is a target, not a guarantee. Business days are Monday through Friday, excluding U.S. federal holidays, based on Pacific Time. If additional time is needed, you will be notified.

Yes. One Advisory Review is worked at a time. Additional accepted requests are handled in the order accepted. Each accepted request counts toward the billing cycle in which it was accepted.

Yes. A designated team member may submit requests on behalf of the purchasing business. The membership may cover brands or Amazon accounts owned and operated by that business. It cannot be shared across unrelated businesses, client accounts, or third parties.

Yes. Include only the materials needed to understand the issue. Never include passwords, payment-card information, or unrelated customer data. If your organization has specific security or retention requirements, confirm them before uploading files.

Yes. Reasonable same-topic follow-up questions are included for 7 calendar days after delivery. Same-topic follow-up does not use another Advisory Review and is handled separately from the review queue. After the 7-day follow-up period, or when the question introduces a new issue, different item, or materially broader analysis, a new Advisory Review is required.

Your allowance resets to up to 4 Advisory Reviews on your renewal date. Unused reviews do not roll over and have no cash value. Accepted requests remain associated with the billing cycle in which they were accepted, even if delivered afterward.

Membership remains active through the end of the current paid billing cycle. Any Advisory Review accepted before the paid cycle ends will still be completed, even if delivery occurs afterward. No new requests may be accepted after membership ends. The 7-day same-topic follow-up window remains available for any review delivered after cancellation.

Cancel before the next renewal date to avoid the next charge. Membership remains active through the current paid billing cycle. Payments already made are non-refundable, and unused reviews have no cash value.

Access ($199/month founding or $249/month regular) provides recurring focused advisory guidance for clearly defined Amazon Ads issues and decisions. The Amazon Ads Performance Audit ($995 one-time) provides a comprehensive account-wide diagnosis and prioritized action plan. A 60-minute Strategy Session ($299 public or $249 for active Access members) provides live discussion around one complex issue.