Effective date: September 14, 2026
These Membership Terms govern your purchase and use of AMZ Specialist Access membership, offered by Anacapa Commerce LLC through The AMZ Specialist. By purchasing or using the membership, you agree to these Membership Terms and the Privacy Policy. If you do not agree, do not enroll in or use the membership.
1. Membership Description
AMZ Specialist Access is a recurring monthly membership that provides practical, experience-based guidance about Amazon advertising, campaign structure, performance, listings, promotions, reporting, and broader marketplace strategy. The membership is advisory and does not include full-service account management or implementation.
2. Advisory Reviews and Follow-Up
Advisory Review Allowance
Membership includes up to four Advisory Reviews per billing cycle.
An Advisory Review addresses one clearly defined Amazon Ads issue or decision. It does not include a comprehensive audit, extensive data analysis, implementation, or review of an entire account or advertising program.
A request is accepted when The AMZ Specialist confirms that it is complete, in scope, and added to the review queue. Accepted requests count toward the billing cycle in which they are accepted.
Requests declined as out of scope, or withdrawn before substantive review begins, do not count toward the allowance.
Substantive review begins when the request becomes the current Advisory Review.
Unused reviews do not roll over and have no cash value.
Follow-Up
Reasonable same-topic follow-up questions are included for seven calendar days after delivery of the Advisory Review.
Same-topic follow-up does not use an additional Advisory Review and is handled separately from the Advisory Review queue.
After the seven-day period, or when a follow-up introduces a new issue, different item, or materially broader analysis, a new Advisory Review is required.
The seven-day follow-up period remains available even if membership ends after the Advisory Review is delivered.
3. Review Order and Response Timing
Each new Advisory Review request must be submitted separately through the dedicated member form and include sufficient context and supporting materials. Reviews are delivered by email. If additional information is requested, acceptance and timing begin only after that information is received and the request is confirmed complete and in scope.
Review Order
One Advisory Review is worked at a time. Additional accepted requests are handled in the order accepted.
Response Timing
The response target is about three business days for each complete review once it becomes the current Advisory Review.
Response times are targets, not guarantees.
Business days are Monday through Friday, excluding U.S. federal holidays, based on Pacific Time.
Timing may vary based on request complexity, completeness of information, and workload. If additional time is needed, the member will be notified.
The membership does not provide live, real-time, emergency, or account-monitoring support. You remain responsible for monitoring your Amazon account, notices, deadlines, and other time-sensitive matters.
4. Scope and Excluded Services
The membership provides advisory guidance only. Unless separately agreed to in writing under another service, it does not include access to or management of your Amazon account, implementation of recommendations, campaign or listing changes, ongoing account monitoring, meetings or calls, comprehensive audits, extensive data analysis, or creation of completed deliverables.
A request may be declined or identified as outside the membership if it requires substantially more time, analysis, access, or work than an Advisory Review. If another service may be appropriate, you will be informed before any additional work begins. No additional service or fee will be authorized without a separate agreement.
The membership does not provide legal, tax, accounting, financial, or other regulated professional advice. You remain responsible for your business decisions, implementation, account activity, and compliance with Amazon’s current policies and all applicable laws.
Business Use
Membership is for one purchasing business and may cover brands or Amazon accounts owned and operated by that business.
Membership may not be shared across unrelated businesses, client accounts, or third parties.
5. Billing, Automatic Renewal, Cancellation, and Refunds
The regular membership fee is $249 per monthly billing cycle. The first 10 eligible founding members may enroll at a founding-member rate of $199 per monthly billing cycle while that membership remains continuously active. Applicable taxes, if any, may be added.
If you enroll under the founding-member offer, you authorize Anacapa Commerce LLC to charge $199 for each monthly billing cycle while that membership remains continuously active. If you cancel and later re-enroll, the founding-member rate will not be restored unless another offer expressly provides otherwise; the then-current regular membership price will apply.
Renewal and Cancellation
The Advisory Review allowance resets on the membership renewal date.
Accepted requests remain associated with the billing cycle in which they were accepted, even if delivered later.
Your membership automatically renews for successive one-month periods until canceled. You may cancel at any time using the online cancellation method provided during enrollment, in your purchase acknowledgment, or in member communications.
If membership is canceled, it remains active through the end of the current paid billing cycle. Any Advisory Review accepted before the end of that cycle will still be completed.
No new requests may be accepted after membership ends.
Except where required by law, payments already made are nonrefundable. No prorated refunds or credits are provided for unused membership time, unused Advisory Reviews, or partially used billing cycles. Cancellation does not reverse a renewal payment processed before cancellation was completed.
If a recurring fee is changed in the future, you will receive advance notice by email together with instructions for canceling before the new fee takes effect.
6. Member Materials and Confidentiality
You represent that you have the right to submit any information, reports, screenshots, documents, or other materials you provide in connection with the membership. Do not submit Amazon login credentials, payment-card information, unnecessary customer information, or other highly sensitive personal data. You are responsible for redacting information that is not needed to answer your question.
You retain ownership of the materials you submit. You grant Anacapa Commerce LLC a limited, nonexclusive right to access, use, copy, store, and analyze those materials only as reasonably necessary to provide and administer the membership, comply with legal obligations, or protect its rights.
Reasonable measures will be used to protect nonpublic materials you submit. Materials may be shared with service providers used to operate the membership, such as form, email, file-storage, and payment providers, or when disclosure is required by law. No method of electronic transmission or storage is completely secure. The collection and handling of personal information are also governed by the Privacy Policy.
7. Ownership and Use of Guidance
You retain ownership of your Member Materials. Anacapa Commerce LLC retains all rights in its preexisting materials, methods, frameworks, templates, know-how, and any written guidance or supporting materials provided through the membership, except for content contained in your Member Materials.
While your membership is in good standing, you receive a limited, nonexclusive, nontransferable license to use the guidance provided for your own internal business purposes, including implementing recommendations and sharing them with employees or contractors who reasonably need the information for your business. You may not sell, license, publish, distribute, or commercially exploit membership responses or materials, or make them available as a service or resource for others, without prior written permission.
Anacapa Commerce LLC may continue using its general knowledge, experience, methods, and know-how when serving other clients, provided that your confidential information and identifying Member Materials are not disclosed.
8. No Guarantee of Results
Guidance provided through the membership is based on the information you submit, the circumstances presented, and professional judgment at the time of the response. You are responsible for ensuring that the information you provide is accurate, complete, and current.
No specific outcome is promised or guaranteed, including increases in sales, revenue, profit, advertising performance, account health, listing visibility, or approval by Amazon. Results depend on numerous factors beyond Anacapa Commerce LLC’s control, including your implementation, competition, market conditions, customer behavior, account history, and Amazon’s systems and decisions.
Amazon may change its policies, features, algorithms, fees, requirements, or enforcement practices at any time. Guidance may therefore become outdated after it is provided. You remain responsible for independently evaluating recommendations, verifying current Amazon requirements, and deciding whether and how to act on the guidance.
9. Limitation of Liability
To the maximum extent permitted by law, Anacapa Commerce LLC and its owners, employees, and contractors will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, business opportunities, goodwill, or data, arising from or related to the membership or guidance provided.
To the maximum extent permitted by law, the total liability of Anacapa Commerce LLC for all claims arising from or related to the membership will not exceed the membership fees you paid during the six months immediately preceding the event giving rise to the claim.
These limitations apply regardless of the legal theory asserted and even if the possibility of damages was known or foreseeable. Nothing in these Membership Terms limits or excludes liability for fraud, willful injury, violation of law, or any other liability that cannot lawfully be limited or excluded.
10. Suspension and Termination
Anacapa Commerce LLC may decline a submission, suspend membership access, or terminate a membership if payment cannot be processed, you materially violate these Membership Terms, misuse the membership, submit unlawful, abusive, threatening, harassing, or infringing material, attempt unauthorized access, or engage in conduct that could harm the membership, its systems, or another person.
When reasonably practical, you will receive notice and an opportunity to correct the issue before termination. Immediate suspension or termination may occur when reasonably necessary because of nonpayment, fraud, unlawful conduct, security risks, threats, abuse, or a risk of material harm.
Termination by Anacapa Commerce LLC stops future renewals. If your membership is terminated because of a material violation or misuse, payments already made will not be refunded except where required by law. If the membership is discontinued for a reason unrelated to your conduct and service cannot continue through the end of your paid billing cycle, you will receive a prorated refund for the unused portion of that cycle.
Provisions that by their nature should continue after termination will remain in effect. These include ownership, permitted-use restrictions, disclaimers, limitations of liability, accrued payment obligations, and dispute provisions.
11. Changes to the Membership or These Terms
Anacapa Commerce LLC may update the membership, these Membership Terms, or related policies from time to time. Changes will apply prospectively and will not alter rights or obligations that arose before the change took effect.
If a material change affects an active membership, you will receive advance notice by email or another method capable of being retained, together with information about how to cancel. Where permitted by law, your continued use of the membership or renewal after the effective date constitutes acceptance of the updated terms. Any change requiring additional affirmative consent will not take effect unless that consent is obtained.
If you do not agree to a material change, you may cancel before it takes effect. If a material service change prevents Anacapa Commerce LLC from providing the principal membership benefits through the remainder of a billing cycle already paid for, an appropriate alternative or prorated refund will be provided.
12. Governing Law and Dispute Resolution
These Membership Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except that any mandatory protections provided by applicable law remain in effect.
Before filing a legal action, you and Anacapa Commerce LLC agree to provide written notice describing the dispute and to attempt in good faith to resolve it informally for at least 30 days. This requirement does not prevent either party from seeking urgent injunctive relief or pursuing an eligible claim in small claims court.
Unless applicable law requires otherwise, any legal action arising from or related to the membership or these Membership Terms must be brought in a state or federal court with jurisdiction in Ventura County, California, and each party consents to that court’s jurisdiction.
13. General Provisions
These Membership Terms, the disclosures presented during enrollment, the purchase acknowledgment, and any policies expressly incorporated by reference constitute the entire agreement between you and Anacapa Commerce LLC concerning the membership. They replace prior or contemporaneous discussions, statements, or understandings concerning the membership. The Privacy Policy separately governs the collection and handling of personal information.
If any provision of these Membership Terms is found invalid or unenforceable, it will be modified only to the minimum extent necessary to make it enforceable or, if modification is not possible, severed. The remaining provisions will continue in effect.
A failure or delay in enforcing any provision is not a waiver of the right to enforce it later. Any waiver must be in writing and applies only to the specific circumstance for which it is given.
You may not assign or transfer your membership or rights under these Membership Terms without prior written consent. Anacapa Commerce LLC may assign these Membership Terms to an affiliate or successor in connection with a merger, reorganization, or sale of all or substantially all of the relevant business or assets, provided the successor remains responsible for the applicable obligations.
You agree that membership transactions, acceptances, notices, and records may be provided electronically, subject to applicable law. You are responsible for providing and maintaining a current email address and for reviewing membership communications.
Contact Information
Questions about the membership or these Membership Terms may be directed to:
Anacapa Commerce LLC
The AMZ Specialist
4860 Telephone Rd Ste 103 #5105
Ventura, CA 93003
Email: laura@theamzspecialist.com